Once you place the order, you accept the full binding of these General Conditions.
The General Contract Terms and Conditions described below govern the contractual relationships between the clients of the Website www.DeltecShop.com. The navigation and use of the Website by the user implies acceptance of these clauses and also those of the PRIVACY POLICY and those of the LEGAL NOTICE.
MICHELE ROSSINI (Delta Technology) informs the user that the processing of all personal data is carried out in accordance with the provisions of the General Data Protection Regulation 2016/679 of April 27, 2016, in the Organic Law of Data Protection and Guarantee of Digital Rights 3/2018, of December 5, as well as the Law on Services and the Information Society and Electronic Commerce 34/2002 of July 11. The identification data are:
Name: MICHELE ROSSINI (Delta Technology)
Address: CALLE LA TOSCA 3, 38678, CALLAO SALVAJE, SANTA CRUZ DE TENERIFE, SPAIN
NIF: Y6984966H
Telephones: ES: +34 696321891 – IT: +39 3286292142
e-mail: delteccanarias@gmail.com
Domain name: www.DeltecShop.com
Company activity: Trade, production of vehicle accessories and spare parts and marketing of the same through online store sales from the page www.DeltecShop.com
The goods and services marketed comply with the legal requirements in force in the European Union.

I NTELLECTUAL PROPERTY OF THE WEBSITE

All intellectual property rights of the content of this website, its graphic design and its source codes, are the exclusive property of MICHELE ROSSINI (Delta Technology), corresponding to us the exclusive exercise of the exploitation rights thereof. Therefore, its reproduction, distribution, public communication and transformation, in whole or in part, is prohibited without the express authorization of MICHELE ROSSINI (Delta Technology). Likewise, all trade names, brands or different signs of any kind contained on this website are protected by law.

WEB CONTENT AND LINKS

MICHELE ROSSINI (Delta Technology) is not responsible for any misuse of the contents of our website, which is the sole responsibility of the person who accesses or uses them. Nor do we assume any responsibility for the information contained in third-party web pages that can be accessed through links or search engines from the page  www.DeltecShop.com

AND XCHANGE OR DISSEMINATION OF INFORMATION

MICHELE ROSSINI (Delta Technology) declines all responsibility arising from the exchange of information between users through its website. In particular, we are not responsible for the use that minors may make of it in the event that the contents accessed may offend their sensitivity.

UPDATE AND MODIFICATION OF THE WEBSITE

MICHELE ROSSINI (Delta Technology) reserves the right to update, modify, delete the information contained on its website, and may update products, prices, promotions and other commercial and service conditions, including the configuration or presentation thereof, at any time, without prior notice, and without assuming any responsibility for it. Most of our products are designed, handmade and personalized by us, so they may have some small
differences from the photos presented on the website.

I NDICATIONS ON TECHNICAL ASPECTS

MICHELE ROSSINI (Delta Technology) does not assume any responsibility that may arise from technical problems or failures in computer equipment, not attributable to us, that occur during connection to the Internet network, as well as any damage that may be caused. by third parties through illegitimate interference beyond the control of MICHELE ROSSINI (Delta Technology). We are also exonerated from all liability for possible damages or losses that the user may suffer as a result of errors, defects and omissions in the information that we provide when it comes from sources other than us.

R ESPONSIBILITY

We always try to guarantee the total availability of our services and the information on the website, but sometimes it is possible that certain information or sections are not accessible or updated, so we do not assume any type of responsibility for the availability of the contents and of the services, any delay, application error or failure to provide free services. Access and/or use of the Website and any of its elements or content or the inclusion or downloading of third-party content will be carried out under the user’s own, strict and exclusive responsibility. We exclude all warranties, whether express or implied, and disclaim all liability for the use of the website. To identify and correct possible errors, you can contact us via email delteccanarias@gmail.com or by calling +34 696321891.

TYPOGRAPHICAL ERRORS

MICHELE ROSSINI (Delta Technology) is not responsible for typographical errors in prices, promotions, promotional offers or promotional conditions in general. In the event that at any time an error of this type occurs, beyond the control of MICHELE ROSSINI (Delta Technology), it will be immediately corrected. If there is a typographical error in any of the prices or promotions shown and a customer has made a purchase decision based on said error, we will inform them of said error and the customer will have the right to cancel their purchase without any cost on them part. Most of our products are handmade and personalized, so they may present some small differences from the photos presented on the website.

L EGISLATION AND JURISDICTION

These general conditions will be interpreted in accordance with the legislation in force in Spain on the matter, which will be applied subsidiarily in everything that has not been provided for in them (Basically Law 34/2002 of July 11 on information services and electronic commerce) . The users of our website are aware of everything stated and accept it voluntarily.
OBJECT
These Terms and Conditions constitute the General Conditions of sale of all products on the Website. The Website makes sales, under the conditions described in this document, only to adults. The contract between MICHELE ROSSINI (Delta Technology) and the client will be constituted by these GENERAL TERMS AND CONDITIONS OF CONTRACT, by the ORDER and by the SPECIAL CONDITIONS included in the ACKNOWLEDGMENT OF RECEIPT. The Specific Conditions will be limited to confirming the product ordered, final total price, including shipping costs, taxes and fees and the address and delivery details. At the time of formalizing the order, it will be understood that the user gives his or her express consent to these GENERAL CONTRACT TERMS AND CONDITIONS and to receive the invoice by electronic means, unless expressly stated otherwise. At the time of making the payment, the user also gives their express consent to the SPECIAL CONDITIONS.

PRICES
All prices are indicated in euros and include applicable local taxes.
The details of each product specify its price and characteristics.
This price includes local taxes, but does not include shipping costs and taxes of the destination country.

The total price including shipping costs and taxes of the order can be viewed by accessing the “Shopping Cart” once the shipping address has been provided.

For shipments to the Canary Islands:
Due to the “Exclusion of IGIC due to Tax Exemption”, taxes (IGIC) will not be applied to the order.
For shipments to third countries:
Due to the “Exclusion of IGIC due to Tax Exemption”, no taxes (IGIC) will be applied to the order.
In these destinations, as they are considered third countries because there are customs at the entrance, the tax to be applied will be that of the country of destination of the purchase (country to which your purchase will be sent as a customer) according to what will be established by the corresponding customs before delivering. the order and will be delivered by the end customer.

IMPORTANT ANNOUNCEMENT!!

PLEASE READ THIS SECTION CAREFULLY BEFORE FINISHING YOUR ORDER

CUSTOMS

It is important to know that the Canary Islands, despite being part of Spain, have a different tax
regime.
This makes it a third country which generates POSSIBLE customs expenses upon entry and exit
of goods that will be borne by the end customer.
In all our shipments these POSSIBLE expenses are NOT included.

PROCESS OF MAKING A PURCHASE IN THE ONLINE STORE

By purchasing the products in the online store, the user accepts that communications with MICHELE ROSSINI (Delta Technology) will be mainly by electronic means.
-There is no minimum amount to place an order.
-However, the company reserves the right to limit the number of items per order for certain products.
-The purchasing process involves 5 different phases:
ORDER
ORDER REVIEW
PAY
ACKNOWLEDGMENT OF RECEIPT
PRODUCT DELIVERY AND INVOICE
ORDER
We ship worldwide, except for some countries with restrictions.
In any case, you can contact us by email  DeltecCanarias@gmail.com  or by phone +34 696321891.
To formalize the Order, you must select the product, the number of units you want to purchase and verify that your choice is correctly specified in the “Shopping Cart”.
The price indicated on the product characteristics sheet only refers to its cost (including taxes and fees), but does not yet include shipping costs, as these may vary depending on the units purchased and the delivery address. In the “Shopping Cart” you will be able to see the total price of the order, including shipping costs once
the shipping address has been provided. When you click on the “Buy” button, you will automatically be redirected to the main “Shopping Cart”
screen. In the “Shopping Cart” you can perform different actions:
-Update the order indicating a new number of units
-Remove a product from the order Once you have verified that the order is correct, press the button to Complete the purchase and you will be redirected to the order confirmation screen Order Review On the order confirmation screen you have several options.
If you are already a customer and have a registered account, you will only have to identify yourself (if you have not done so before) and enter your password to access your username.
If you are not a customer, you must fill out the form that appears on the screen with your personal
information.

At the bottom of the form you will be given the option to create a new account with the data provided.
In case you want to create a new account, you just have to check the “Create an account?” box.
You will receive an account creation confirmation email to authenticate the email account.
To place the order, select the method through which you are going to make the payment.
Pay
For this we offer you several options:
-Payment by credit and debit card
-PayPal
-Direct bank transfer
If you choose the option to pay by credit card, you will be redirected to the specific payment platform of the payment method provider.
If you prefer to make a bank transfer, keep in mind that you must indicate your name and surname as a payment reference.
All costs of a payment made by bank transfer will be borne by the customer, including currency exchange.
The order will not be processed until payment and/or receipt of the transfer has been confirmed in the account.
In order to send the order, you must check the box “I have read and accept the Privacy Policy and the Terms and Conditions”. If you do not check it, the form cannot be sent. Once you have checked that the entire order is correct, you must press the “Buy” button PLEASE add the identification document number as it is essential for customs and the post office so that the merchandise can leave our island. Security The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user/client accepts that the provider obtains data for the corresponding authentication of access controls. If you have any questions, we will be happy to help you by calling +34 696321891 The contract will be perfected in its general and particular conditions when the user makes the payment. The contract and other documents that we can provide you will be written in Spanish, Italian or English. Acknowledgment of receipt Within 24 business hours from the moment we confirm payment for the order, you will receive an email with the details of the purchase. This email is the ACKNOWLEDGMENT OF RECEIPT. The ACKNOWLEDGMENT OF RECEIPT includes an order number, date and time of the order, specification of the products and quantity requested, total price (taxes, fees and shipping costs included), customer identification data and details of the address where it is to be delivered . the product. If you find any error in the data, please send us an e-mail to  DeltecCanarias@gmail.com , or call us at the telephone number +34 696321891 so that we can proceed to correct it. In addition to this electronic acknowledgment of receipt, we may contact you by telephone to verify that the order details are correct and that there were no problems during the purchase process.

SHIPPING COSTS

Shipping costs are in Euro and will appear detailed at the end of the purchasing process. These shipping costs will depend on the weight and volume of the package and the delivery location. It is relevant information to take into account that, in international shipments, inspections or openings of packages may be carried out by the corresponding customs authorities. Shipping and Delivery of the product and Invoice Shipping and delivery times are provided for informational purposes only and are not binding. From the moment of order confirmation, shipping will be made based on the immediate availability of the product or the time necessary for the production of the personalized product. Production times will depend on the complexity of the product itself. Generally it does not exceed 5-10 business days. The product will be sent via Correos with trackable shipping or other courier service. Delivery times start counting from the moment the order leaves our warehouse. The delivery time will depend on the destination (without prejudice to delays caused by force majeure or incidents caused by transportation malfunctions).

We cannot guarantee a precise transport time, as it does not depend directly on us.
The estimated average delivery time is:
Canary Islands: 2/5 business days
Peninsula: 4 to 15 business days
Other countries: 7 to 25 business days
In order to avoid delays in delivery caused by wrong, incorrect or incomplete addresses, it is essential to complete all delivery details, with the identification document number and a contact telephone number being mandatory in the corresponding box. Delivering to a remote town or on the Islands may delay delivery. These are not guaranteed delivery times and, therefore, should not be considered infallible. The maximum guaranteed legal delivery period will always be 60 days. When you receive the package, before accepting it, check that the packaging is in perfect condition. If the package is damaged, you have the right to reject it and file a claim with the carrier.
When you receive the product, verify that it has arrived in perfect condition and that, if you have expressly requested it, the package includes the paper invoice.
If you do not expressly expressly object, we will understand that you consent to the invoice reaching you by electronic means. If you have expressly requested it and do not find it attached to the product, please contact us to request a duplicate or to give your consent to send an invoice by electronic means. To do this you can send us
an email to DeltecCanarias@gmail.com or by phone +34 696321891. If you choose to directly assume the transportation of the products, through a carrier or authorized third party, you must fully assume all costs and risks , loss and/or damage, that transportation may entail.

RETURNS & EXCHANGES

If for any reason you are not satisfied with your order, you have a period of 14 calendar days, counting from the date of delivery of the order, to return it (according to art. 102 and 104, of RDL 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws) To return the product remotely you must contact us by email:  DeltecCanarias@gmail.com  . You must send us the product in perfect condition, including all associated accessories, without breaking the security seal and in its original packaging. Shipping the return to our headquarters is the responsibility of the customer, but in the event of an exchange, you will not have to pay the shipping costs of the new order. It is very important that you return the product(s) perfectly packaged. If the products are damaged due to inappropriate packaging, we will not accept returns. Once we receive the merchandise in our store and verify that all the above conditions are met, MICHELE ROSSINI (Delta Technology) will accept the return of the product and the amount will be refunded in
accordance with the payment method made, and if applicable. , upon shipment of the new product:
– If you made the payment by credit card, the amount will be credited to the same credit card.
– If you made the transfer, we will ask you for an account number to pay the amount.
– If you made the payment through PayPal, the amount will be credited to the same account
Note: You will receive a refund of the amount within a maximum period of 14 days from receipt of the exchange or return product to our headquarters.
Keep in mind that if you paid by credit card, your bank may not show you the refund amount on your balance until the following month.

RIGHT OF WITHDRAWAL

The buyer has the right to freely withdraw from the contract or purchase without having to justify the reason for such decision. To withdraw from the contract, the buyer has 14 calendar days from receipt of the order. It is understood that the order has been delivered correctly at the time it is signed for receipt at the agreed delivery address. In the case of personalized products at the express request of the client, MICHELE ROSSINI (Delta Technology) reserves the right not to accept any withdrawal since the product in question was made at the express request of the client and with the characteristics requested by the latter . To exercise the right of withdrawal, you must preferably notify us by filling out the Withdrawal Form that you will find in the annex to this text or by any form of accreditation accepted by law, as long as you fully identify yourself and include all the order details and an email valid email for communications. For this purpose, MICHELE ROSSINI (Delta Technology), makes available to the buyer in its online store a model withdrawal document that can be downloaded, filled out and forwarded to MICHELE ROSSINI (Delta Technology), although its use is not mandatory. 

You can send the Withdrawal Form by postal mail to:

– MICHELE ROSSINI (Delta Technology)
– CALLE LA TOSCA 3-A5, 38678, CALLAO SALVAJE, SANTA CRUZ DE TENERIFE, SPAIN
You also have the option of completing and electronically sending the model withdrawal form or any other unequivocal statement via email  DeltecCanarias@gmail .com
If you have any questions you can also call us at +34 696321891 Once we receive your request to exercise the right of withdrawal, we will send you an ACKNOWLEDGMENT OF RECEIPT to the email address you have provided us.
Consequences of withdrawal:
When you exercise the right of withdrawal, returning the products within 14 calendar days from the communication of the exercise of the right, the sums paid will be returned to you less delivery costs.
ATTENTION: The direct costs of returning the product will be borne by the customer.
We will proceed to make the refund using the same payment method used by you in the initial transaction, unless you have expressly provided otherwise; We may withhold the refund until we have received the goods. The refund will occur within 14 calendar days from the date on which we received the goods. In any case of return, the product should be returned in its original box or external packaging and should
include all the original documentation and accessories, just as it was received at the delivery address.
It should also be well protected as far as possible to avoid damage during transport.
If you have to make a claim, do not hesitate to contact us.
WITHDRAWAL FORM
(You only have to complete this form if you wish to withdraw from the contract)
For the attention of:
MICHELE ROSSINI (Delta Technology)
CALLE LA TOSCA 3-A5
38678 CALLAO SALVAJE
SANTA CRUZ OF TENERIFE
SPAIN
I hereby inform you that I withdraw from my contract of sale of the following good/the following goods:
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
(Please indicate the order number that appears on the invoice or order confirmation)
Order data
Requested on ____ / ____ / ____
Received on ____ / ____ / ____
Consumer and user data
Name: ___________________________________________________________
Surnames: __________________________________________________________
Document number: _______________________________________________
Address: __________________________________________________________
Postal Code: _______________________________
Population: ____________________________________
Tel.: __________________________________________
Email: _________________________________________
(Always indicate your email, please, so that we can respond to you quickly in this way)

Date ____ / ____ / ____
Signature
(Submit the form on paper or scanned, please)

MODIFICATION OF THE TERMS AND CONDITIONS
We reserve the right to modify this text of Terms and Conditions at any time, without retroactive effect. Each purchase implies acceptance of the Terms and Conditions in force at the time of formalizing the transaction. We recommend that you keep a copy of this document at the date of your order, as we will not archive this version and will not make it accessible once modifications have been made.

APPLICABLE LEGISLATION AND JURISDICTION

These Terms and Conditions and the transactions carried out through the Website are governed by the current Spanish regulations that apply to them. These Terms and Conditions have been originally written in Spanish. The user who uses the services of the Website accepts that the Spanish version of this document will prevail over any version of it in another language. Any other version published on this Website, except for errors or omissions, is intended to be a faithful translation of the original.
For the resolution of disputes that may arise as a result of the provisions of these provisions, and expressly waiving any other jurisdiction that may apply, the client agrees to submit to the jurisdiction of the Courts and Tribunals of Tenerife. In any case, the rules of Private International Law, the Spanish regulations on Consumers and Users and any other applicable law will apply. Last revision of this legal text: April 24, 2024

CANCELLATION OF AN ORDER

In the event that the merchandise has not left the warehouse yet, MICHELE ROSSINI (Delta Technology) will refund the buyer the total amount of their order (including transport costs, if applicable) by the same payment method used at the time. of the purchase.

I NCORRECT PRODUCT

In the event that the product delivered does not match the one requested in the order, the customer must notify it, within a period of 24-72 hours from receipt of the package, by sending an email to
DeltecCanarias@gmail.com
The incident will be processed as soon as possible.

PRODUCT CHANGE

To exchange an item that has not yet left the warehouse, the customer must contact  DeltecCanarias@gmail.com  and the exchange will be made, free of charge, as long as it is not a personalized product.

LEGAL GUARANTEES AND CLAIMS

When you receive your package, make sure that the products have not been damaged during transport and that all the products ordered are in it and that the quantities delivered are also correct. If for any reason the buyer receives a product with factory defects, the user must notify this by sending  an email to DeltecCanarias@gmail.com within a period of 15 days from receipt of the product.  Please indicate the order number, the reason for the complaint and attach some photographs of evidence
of the defect, as well as the product batch number.  Within 48-72 business hours, you will receive the resolution of the claim by email.  The situation may be resolved, as appropriate, by replacement, price reduction or total or partial refund  of the item using the same payment method used for the initial transaction.  MICHELE ROSSINI (Delta Technology) is not responsible for negligent or improper use and conservation  of the purchased product.  Unless proven otherwise, it will be understood that the products comply with the contract as long as they  meet all the requirements expressed in the product description made by the seller and possess the  qualities that the seller has presented to the consumer.  Most of our products are designed, handmade and personalized by us, so they may have some small differences from the photos presented on the website.

DAMAGED PACKAGE

If upon receiving the order, the customer detects any error or damage/breakage in the merchandise sent,  they must notify MICHELE ROSSINI (Delta Technology) by sending an email to  DeltecCanarias@gmail.com  or calling +34 696321891 as soon as possible.  It is essential that the original package/packaging of your order is not discarded before you have received  our instructions.  Once your notification arrives at MICHELE ROSSINI (Delta Technology), you will be instructed on the  steps to follow in order to provide a solution.  Likewise, the customer may refuse delivery of the package that appears damaged, indicating the reasons  in writing on the carrier’s delivery note and notifying MICHELE ROSSINI (Delta Technology) as soon as possible  , by email to DeltecCanarias@gmail.com or by calling at + 34 696321891.

LIMITATION OF LIABILITY

MICHELE ROSSINI (Delta Technology) is not responsible for damages of any kind resulting from misuse  of the products or information mentioned in these media.
MICHELE ROSSINI (Delta Technology) does not assume responsibility for information not prepared by  her or contained on external web pages or published without her permission by third parties.  MICHELE ROSSINI (Delta Technology) is not responsible for technical failures, which, due to fortuitous  or other causes, prevent the normal operation of the service through the Internet, nor for the lack of  availability of the website for maintenance and other reasons, that prevents the service from being
available.  All items, unless expressly stated otherwise, produced and marketed by MICHELE ROSSINI (Delta  Technology) are intended for competitive use and on private land. The customer is expressly responsible  for checking where the use of our products is permitted by consulting the laws in force in their country.

COMPLAINTS AND CLAIMS
Claims may be presented at:
MICHELE ROSSINI (Delta Technology)
CALLE LA TOSCA 3-A5
38678 CALLAO SALVAJE
SANTA CRUZ OF TENERIFE
SPAIN
Contact email: DeltecCanarias@gmail.com
Contact telephone number: +34 696321891